Episode 19
19. Four Ingredients to Collaborate With Anyone
This is how the conflict resolution technique called mapmaking works.
If you want to stop arguing, you have to be honest about your finite, limited perspective. Since neither person in the conflict is working with all the information, constructive possibilities remain.
Then, there are four concepts and two ground rules: Empathy, humanization, trust and vulnerability, and invitation.
Collaboration through asking questions is the result.